Contact us

We’re sorry, waiting times for contacting Customer Services may be longer than usual. We’re currently experiencing high volumes of emails and it may take us longer than our usual 7 working days to reply. Thank you for your patience. .

We’re always here to help. If you have a question or query, please don’t hesitate to contact us. We’re delighted to assist you at any stage of your browsing, shopping and ordering. We also love to hear any feedback or comments you have, so get in touch whenever.

By telephone:
0292 010 1432 
Monday – Friday – 9am – 4pm.
Saturday & Sunday - Closed.

Calls are charged at a national landline rate;
Calls from other service providers may differ and mobiles may differ.

By email:
For all Customer Services related enquiries:

By post:
Customer Services Department,
Jaeger Retail Ltd.
Webber Pavilion,
Seaham Grange Industrial Estate,
County Durham,